SAP Emarsys Customer Engagement

Retailers are under intense pressure to respond to ever-changing customer expectations and deliver profitable results.

Counter this challenge with the SAP Emarsys Customer Engagement marketing platform to deliver highly personalised omnichannel experiences to your customers. Through 1:1 personalisation, cross-channel campaigns, and marketing automation programs across all devices and channels, you'll be more effective in converting and engaging with your customers.

rs_Product

  • Omnichannel marketing platform with 1:1 personalisation for customer engagement

  • Holistic customer view by integrating product, customer, interaction, and user-defined data

  • Automated programs to implement welcome, birthday, abandoned cart, re-activation campaigns, etc. in a snap

rs_Targets

  • Increase customer experience through personalised cross-channel campaigns

  • Optimising marketing activities through proven strategies to increase customer engagement

  • Effective marketing automation programs through marketer-friendly AI

rs_Benefits

  • Simplified cross-channel campaign implementation due to intuitive operation and user interface

  • Retail-specific use cases as an integral part of the platform increase conversions

  • Smart analytics for directly visible business results and performance checks

  • Easy implementation and integration into the SAP landscape

Book a personalised tour and see for yourself how you can inspire customers with Emarsys.

 

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SAP Emarsys Customer Engagement is the cloud-based omnichannel customer engagement platform of choice for hundreds of retailers worldwide. The platform is recognised as a leader in personalisation, cross-channel campaign management, and marketing automation. With an intuitive and easy-to-use interface, SAP Emarsys Customer Engagement helps your marketing team work more independently and effectively.

  • Convert more customers - more often, with higher value and lower acquisition costs.
  • Apply ready-to-use automated programs to run personalised campaigns.
  • Deliver the right content at the right time, powered by an evolving holistic view of your customers’ online and offline behavior.
  • Monitor all your marketing activities and customer value at every stage of the customer lifecycle with performance checks.
  • Offer incentives at the right time to win back customers before they churn and use Emarsys’ loyalty program to reward the loyalty of your loyal customers.


We help you integrate SAP Emarsys Customer Engagement to deliver predictable, profitable results and provide highly personalised omnichannel experiences for your customers.

Data Profiling - Maximizing customer lifetime value and revenue

Emarsys Data Profiling is a data exercise to ensure you’re maximizing customer lifetime value and revenue for your business. 

Want to find our more? Click on the button below for further details and the opportunity to register for a free emarsys profiling exercise!

 

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The retailsolutions CAR Connector enables you to integrate real-time customer data from SAP CAR directly into Emarsys to optimise your marketing strategies even more precisely and effectively. Find out more about the CAR Connector and how you can maximise your marketing potential.

Further information